Support

We're here to help you get the most out of Alchemy Visions.

Contact Us

For any questions, feedback, or support requests, please reach out to us via email. Our team is dedicated to providing you with prompt and helpful assistance.

Response Time

We strive to respond to all support inquiries within 24-48 business hours. Please include as much detail as possible in your message to help us assist you more effectively.

What to Include in Your Request

To help us resolve your issue as quickly as possible, please include the following information when applicable:

  • A clear description of your question or issue
  • The device and operating system you are using
  • Any error messages you have encountered
  • Steps you have already taken to try to resolve the issue
  • Screenshots, if relevant

Additional Resources

You may also find these resources helpful:

Mailing Address

For written correspondence, you may reach us at:

Alchemy Vibrations, LLC
49 East 12th Street, Apt. 4H
New York, NY 10003
United States